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Your concern might be complex to diagnose and may require additional equipment to pinpoint the cause. In this case, you'll receive Digital Inspection results plus a quote to perform deeper diagnostic/test procedures.

Home / Auto Repair Shop / Tom’s Automotive of West Seattle

Tom’s Automotive of West Seattle

4.7

of Google reviews

Certified

Every car condition will be described in one of three colors on the DVI

Good conditionGreen
Due at next visitYellow
Urgent repairRed

Explore how typical vehicle conditions require a repair service and how a DVI documents that condition.

Top 3 Repair Services Performed

Explore the Repair Service this shop specializes in.

Battery replacement

The battery is the power plant of your vehicle. It gets charged by the generator while you are driving and its life span is determined by factors like temperature and depth of charging. In order to keep you going the battery should always be in top condition. See below how a Digital Vehicle Inspection (DVI) shows the state of health of your battery and the recommended action.
Windshield wiper

Windshield wipers are an easy overlooked, essential part of your safety system. You dread the moment when it doesn’t work and you have to decipher where the road is when the rain is pouring down. See the image below to see how the Digital Vehicle Inspection (DVI) shows whether the wipers still work properly or need to be replaced.
Oil change

The moving parts of your engine need to be well lubricated to get you where you need to be and not throttle your engine’s performance. Engine oil will need to be replaced once its viscosity metrics drop significantly. See in the image below how a Digital Vehicle Inspection (DVI) shows the difference between your engine oil and new oil and the recommended actions.

Certified

Certified businesses have more than 100 Google Reviews with an average ranking of 4.5 and higher. They have defined a process they use consistently for every vehicle focusing on transparency and education of their customers. The certification term Digital Auto Checkup is used to describe their Digital Vehicle Health Inspection process if it meets all following criteria:

Our customers are educated at vehicle drop-off about the inspection process, especially what information they will receive by email/text within the next two hours after drop-off.
An estimate of the cost of at least all Immediate Attention items is provided for the customer's approval after a discussion of the inspection results.
Our customers concern(s) will be addressed first, and test/diagnosis results will be presented together with inspection results.
The inspection covers at least 35 topics, whose results are presented on a web page to the customer.
The inspection results contain
- - More than 15 images and videos describing problem areas as well as mint conditions ('good' or 'no issues').
- - Educational videos and/or explanations about the impact the condition has on the vehicle health and how to repair the problem.
- - Recommended actions to resolve the problems and status reflecting the urgency.
Immediate Attention
Future Attention

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